What is Mediation?
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It is a mechanism to resolve disputes, using an impartial third party.
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It has an interest-based focus, helping the parties to understand the reasons for the positions taken.
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It builds trust, helping parties to understand the other person’s perspective.
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It is confidential and the comments made cannot be used against you in Court.
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It is non-adversarial, and can help to maintain (or create) a good working relationship.
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It gives you control of the outcome.
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It can save time, because you talk to each other directly.
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It can save money, because you share the cost of a mediator rather than each paying a lawyer, plus court fees.
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It can build greater conflict management skills for the participants.
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It leads to solutions that all parties have an investment in.
What should a mediator provide?
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A neutral environment where everyone will be heard.
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Enough structure to ensure safe and respectful communication.
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Assistance in coming up with options and solutions.
