What is Mediation?
It is a mechanism to resolve disputes, using an impartial third party.
It has an interest-based focus, helping the parties to understand the reasons for the positions taken.
It builds trust, helping parties to understand the other person’s perspective.
It is confidential and the comments made cannot be used against you in Court.
It is non-adversarial, and can help to maintain (or create) a good working relationship.
It gives you control of the outcome.
It can save time, because you talk to each other directly.
It can save money, because you share the cost of a mediator rather than each paying a lawyer, plus court fees.
It can build greater conflict management skills for the participants.
It leads to solutions that all parties have an investment in.
What should a mediator provide?
A neutral environment where everyone will be heard.
Enough structure to ensure safe and respectful communication.
Assistance in coming up with options and solutions.